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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will open. It comprises elaborate information about all the operations that you can carry out on that particular page. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of how-to video clips clarifying how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you need, take a glance at our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and offers practical solutions. We periodically update our Frequently Asked Questions database with new Q&A's in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24-7-365 and eager to help you with any question. Each support ticket you submit will be replied to in less than sixty minutes (the average support ticket response time being only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 68375

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com